Bringing the Front & Back Office Together

Nick Rainbird • February 24, 2025
Bringing the back office together

Extend the power of your Sage Business Management Solution right across your business, giving end-to-end visibility, so you can make better informed business decisions across your business teams, whenever and wherever they work together.


Help your business flow. 

Our range of sales, marketing and service modules help meet the needs of agile businesses. 

• Create targeted marketing campaigns Help marketing teams reach the right people, at the right time. 

• Accelerate and focus sales activities - work on the most profitable activities to grow a business, provide an excellent customer experience, delight 
customers and outperform the competition. 

• Harness the power of an integrated CRM solution.

• Automate processes within any business and do more for less. 


Sage CRM is for every business, anywhere.


Owners or managers of companies already know the benefits of transactional systems – accounts or enterprise resource planning (ERP) solutions – to ensure smooth business operations. 

Connecting the ‘front office’ to the ‘back office’ – using a CRM tool - increases efficiencies and productivity across a company. 

Sage CRM can help every business optimise their profitability, operational efficiency, and customer satisfaction. It’s all about implementing & supporting customer-centric processes for employees


What Sage CRM does. 


Ensure people work on the right thing, at the right time. Reduce data and work duplication with employees by updating a single, central database, not patching business processes together. Make better decisions by providing managers and employees enhanced visibility over their internal processes and knowledge of their outcomes. Become more customer focused by allowing departments to track key customer information and making it available throughout the business. 


Connecting the front and back office. 


Making relevant data available when & where required. Sage CRM bridges information gaps between departments and enables teams to collaborate on critical information. It supports customer facing departments throughout a company, for any type of business. Sage CRM empowers business’ to market & sell effectively. Front office teams will be able to view a “complete customer” – including financial information – directly within CRM. All without demanding significant time and effort from employees in their daily roles. 


Integrated processes. 


Integrating Sage CRM with an accounts system ensures each department is working with the same information and communicating in the same way. The result is greater insight into business performance, with more efficient processes, improved productivity, and communications. 

Integrated to an accounts system, Sage CRM can:

• Organise accounts information into one reliable source.

• Show payment history, order status, quotes, orders, shipments.

• Maintain control and data integrity for each employee.

• Streamline processes for onboarding customers and suppliers. 


Putting a business on the path to growth. 


Sage CRM extends the power of an accounting system right across a business, giving visibility of front & back-office data, to make better business decisions

Sage CRM is an affordable, easy to use and highly adaptable for any size or type of business. Across the world, thousands of customers rely on Sage CRM to realise efficiencies in front-to back operations, whatever their business model.



More information?


This content has been taken from a PDF supplied by Sage. To receive the pdf in full, contact us.

And you can read the white paper here too  


What next?


If you want to find out more or ask any questions, get in touch with Nick Rainbird on +44 1494 490409 or info@rainbirdbusiness-solutions.com 

Or head over to our website to find more about our training service, implementation and support and advice and consultancy …

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