SageCRM 2020 R1 - Document Drop ActiveX dependency removed

Nick Rainbird • April 13, 2020
Document Drop is now available in all browsers. Sage have refactored the Document Drop feature to remove the ActiveX dependency and make the feature JavaScript-based.
Now Document Drop is available in all web browsers supported by SageCRM. Users can also drag and drop emails from Outlook in all supported web browsers. As a result,the following options have been removed because they are no longer needed:
  • Use ActiveX Document Drop on Internet Explorer in <My profile> | Administration | Email and Documents | Documents & Reports Configuration.
  • Allow ActiveX Document Drop in User Preferences.

Moving away from Active X allows SageCRM to provide controls for many browsers – future proofing for our customers and allowing us to open up the product to different ways of managing data to & from the local client

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