Sage CRM 2024 R1: What to Expect

Nick Rainbird • April 9, 2024

The main focus of SageCRM 2024 R1, is to continue to modernise the user experience and improve user satisfaction, while also enhancing security, increasing productivity, and laying the groundwork for future advancements.




Product vision

  • Seamless integration capabilities: our top priority.
  • Empower customers: holistic view, actionable insights.
  • Powerful APIs, effortless 3rd party connections.
  • Delight users with a modern, intuitive experience.
  • Deploy anywhere: cloud or on-premise. Continuously innovate SageCRM.
  • Great performance, reliability, and scalability.
  • Simple licensing: full power, no barriers.


This release has executed well on its priorities of delivering interface and user experience improvements and pain point elimination.

-Enhanced security for better data protection including improved control of external URLs in dashboard gadgets.
-A new tagging system for easier record organisation and retrieval.
-Ability to highlight text in multiline text fields for improved readability and faster insights on key information.
-Improved favourites management with ordering options.
-A foundation for future advancements by adopting 64-bit Java for increased performance and scalability.
-Prevention of deletion of key metadata Ensuring that screens and lists can't accidentally be removed.
-Embedded chatbot for User Help Improving the access to help on using Sage CRM features.
-Refreshed eLearning
-Updated User Assistance
-Supporting content on Sage City and Community


If you would like to find out more about the SageCRM 2024 R1 release please feel free to get in touch on 01494 490409 or email me at nick@rainbirdbusiness-solutions.com to discuss these further.


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